Privacy Policy

GanaVerse ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the GanaVerse platform, including our website and application. By using GanaVerse, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

We collect information in the following ways: Information you provide directly: - Account registration details received via social login (name, email address) - Profile information (username, avatar, preferences) - Content you submit, including questions asked to GANA Information collected automatically: - Usage data (pages visited, lessons completed, quiz results, XP earned) - Device information (browser type, operating system, IP address) - Cookies and similar tracking technologies Information from third parties: - Authentication data from Google or Facebook if you use social login - Analytics providers

We use the information we collect to: - Provide, maintain, and improve the GanaVerse platform - Personalize your learning experience and adapt GANA's responses to your level - Track your progress, XP, and achievements - Send you product updates, educational content, and platform notifications - Analyze usage patterns to improve our curriculum and features - Detect and prevent fraud, abuse, and security incidents - Comply with legal obligations

When you interact with GANA, your questions and the context of your conversation are processed to generate responses. This data may be used to improve the quality of GANA's responses over time. We do not use your conversations with GANA to build advertising profiles or sell your data to third parties. Conversation history is retained to provide continuity in your sessions. You can request deletion of your conversation history by contacting us.

We do not sell your personal information. We may share your information in the following circumstances: Service providers: We share data with trusted vendors who help us operate the platform (hosting, analytics, authentication). These parties are bound by confidentiality obligations. Business transfers: If GanaVerse is acquired or merges with another company, your information may be transferred as part of that transaction. You will be notified prior to any such transfer. With your consent: We may share information in other ways if you give us explicit permission.

We use cookies and similar technologies to: - Keep you signed in - Remember your preferences and settings - Understand how you use the platform (analytics) - Improve performance and reliability You can control cookies through your browser settings. Disabling cookies may affect certain features of the platform, including staying signed in.

We retain your personal information for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law. Aggregated, anonymized data (e.g., overall usage statistics) may be retained indefinitely.

We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest, access controls, and regular security assessments. No method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

Depending on your location, you may have the following rights: - Access: Request a copy of the personal data we hold about you - Correction: Ask us to correct inaccurate data - Deletion: Request deletion of your personal data - Portability: Receive your data in a machine-readable format - Objection: Object to certain types of processing To exercise any of these rights, contact us at privacy@ganaverse.com. We will respond within 30 days.

GanaVerse is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a prominent notice on the platform. The date at the top of this policy reflects the most recent update. Your continued use of GanaVerse after changes become effective constitutes acceptance of the updated policy.